On Demand Membership Cards
CIOB-Case-Study2
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Renewal Pack C5
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Chartered Institute of Building – CIOB

The CIOB have a Royal Charter to promote the science and practice of building and construction for the benefit of society, and they have been doing that since 1834. Their members work worldwide in the development, conservation and improvement of the built environment.

The Challenge

To streamline the print, worldwide distribution and communication for the CIOB membership packs, membership renewals and reminders. Whilst ensuring that that reputation, integrity and service quality expected by CIOB members was upheld, and p[rovide Membership Pack Print and Fulfilment on Demand.

How Romax Met the Challenge

  • Working in multiple templates across membership levels and language variations including Chinese (Mandarin) Romax now produces complex packs with variable content on demand.
  • We built an autoflow platform to accept all of the CIOB member pack versions
  • We outsourced the end-to-end process from being a part in house team and part external partner so removing multiple stages in the process.
  • Used our experience of certificate print using foil and embossing combined with digital on demand print to supply the highest quality printed membership pack moving the client away from using ‘wet’ signatures to digital signatures without compromise.

 The Outcome

  • The CIOB is extremely happy with the outcome and the “Great work Romax have done for us”
  • Members are receiving their packs much faster in a matter of days rather than weeks.
  • CIOB Membership Pack Print and Fulfilment on Demand
  • The internal team has been freed up to focus on key membership growth and retention projects rather than administrating the printed pack fulfilment.

https://www.ciob.org/