About us

Our Values

Since 1997 we have constantly sought out new technologies and solutions to benefit out clients

In a busy consumer world where your customers are time poor and their attention is in high demand, you can easily find that you keep missing them. We work to find the best solutions to suit your needs and your systems.

The combination of our team of experts in customer communication, secure data management systems and constantly evolving print and digital delivery technology provides the complete package to be your marketing partner.

So whatever your needs, we have the smarts to make sure you succeed.

Experts in data management and mail campaigns

You don’t become an expert overnight – it takes time. You need experiences that range from success to, occasionally, failure. Expertise is learnt through trial and error, but most importantly it must be shared. At Romax, we share our accumulated knowledge as part of the process of working with us. Our role is to listen to what you want to achieve, and provide you with exactly the customer communication services that meet your specific needs. Established since 1997, we take pride in our experience and knowledge.

Smart solutions for customer communication problems

We genuinely want to understand how we can better help you with your customer communication issues. The starting point of providing the very best solution is through conversation. We engage with you, ask lots of questions to ascertain exactly what it is you want to achieve and then we help you meet it. Our goal is to provide work flows and marketing services that are smarter after our involvement. We add value through applying our smarts.

Reliable and secure mail and marketing

Solid, reliable and trustworthy all describe Romax well. Innovation is engrained in our processes, but we never lose sight of the need for the highest level of security to safeguard your brand reputation. Romax holds industry leading data management and security standards, and we invest heavily in protocols, training and security measures to de-risk your communications management. Externally accredited and audited processes exist to test our security, that meets the exacting needs of our blue chip clients.

Get in touch

Speak to our experts today to discuss
your requirements.


Call our experts at

020 8293 8550

Or click here to contact by email

Client testimonial

“The direct mail solutions they offer are complex and flexible and always meet our business needs.”
Christina Koleva | Marketing Project Manager | Fantastic Services
“Romax was a pleasure to work with. They're incredibly responsive and flexible, and the process was so smooth.”
Flo Carr | Marketing & CRM Manager | English National Opera
“Unlike many other agencies, they know what they’re doing and have great customer service.”
Fran Douglas | Assistant Director Annual Giving | Johns Hopkins University
“I’m really pleased that we will be extending the contract to work with you on all things membership, print and fulfilment!”
Carolin Pockrandt | Membership Marketing Manager | ZSL – London Zoo

Our accreditations