Careers
Location: Orpington (Office-based)
Salary: Competitive, based on experience
About Us
At Romax, we specialise in data-driven communication services for a diverse range of corporate, not-for-profit, and charitable organisations. We are proud of our ambitious growth, industry reputation for integrity and quality, and strong client relationships built on collaboration and trust.
The Opportunity
As part of our growing Client Services team, you will play a key role in delivering high-quality service and project support to a portfolio of valued clients. You will be proactive and eager to learn, bringing a ‘can-do’ mindset and positive energy that aligns with our team culture.
This role is ideal for someone who thrives in a fast-paced, quality-driven environment and enjoys building strong client relationships.
Key Responsibilities
- Provide efficient administrative support to the Client Services team
- Act as a primary point of contact for incoming client enquiries, ensuring prompt and effective communication
- Prepare client quotations, process orders and monitor stock levels to support delivery
- Maintain accurate and up-to-date information on our CRM system
- Support with the successful co-ordination of multi-channel client projects
- Ensure all projects are delivered to agreed timelines, budgets, and quality standards
- Collaborate effectively with other internal teams for smooth project completion
Our ideal candidate will have:
- 1–2 years’ experience in an office-based client services or project coordination role
- Excellent communication and organisational skills
- Proactive and detail-oriented approach
- Strong interpersonal skills with a client-focused approach
- Experience in the print or communications industry is a plus
- Able to commute to our Orpington office (within approximately one hour)
Why Join Romax?
- Be part of a collaborative and supportive team
- Work with high-profile clients on impactful campaigns
- Enjoy opportunities to grow and develop in your role
If this sounds like you, please send your CV and Covering Letter to us on sales@romax.co.uk Initial interviews will take place via phone or Teams, followed by an in-person interview at our offices in Orpington.