{"id":1630,"date":"2023-08-07T09:08:27","date_gmt":"2023-08-07T09:08:27","guid":{"rendered":"https:\/\/romax.co.uk\/digital\/?post_type=case-studies&p=1630"},"modified":"2023-08-07T09:37:35","modified_gmt":"2023-08-07T09:37:35","slug":"ciob-chartered-institute-of-building","status":"publish","type":"case-studies","link":"https:\/\/romax.co.uk\/digital\/case-studies\/ciob-chartered-institute-of-building\/","title":{"rendered":"CIOB \u2013 Chartered Institute of Building"},"content":{"rendered":"\n
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Real-time digital delivery<\/h2>\n\n\n\n

CIOB Members can now receive their personalised digital membership cards and digitised certificates much faster. Improving brand engagement through a managed onboarding process that reduces the cost of production and delivery. Providing convenient digital communication alongside printed communication to suit the member\u2019s preferences and needs.<\/p>\n<\/div>\n\n\n\n

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Digital-first membership communication<\/h2>\n\n\n\n

Using our omnichannel communication platform integrated with, we deliver personalised digital membership cards and digital content as part of a digital-first membership communication strategy. With a worldwide membership, the ability to instantly deliver a digital membership card or digital certificate reduces waiting time and inbound member enquiries.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Secure, encrypted and efficient<\/h2>\n\n\n\n

The CIOB has a range of membership categories, so it is vital that each member receives the correct membership card type and content. Our data-driven application provides a branded, membership-specific digital card containing a barcode for member tracking, making payments and accessing membership benefits and services.<\/p>\n<\/div>\n\n\n\n

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Testimonial<\/h2>\n\n\n\n

\u201cOur launch of digital membership cards has been extremely successful. Romax were extremely helpful, and they were able to provide customised cards designed to match our brand. Because we now offer members a Digital Card instead of printed cards, so we have reduced waste and improved the member\u2019s experience. Our members now have their cards easily accessible from their smartphones whenever they attend an event or use one of their member benefits.\u201d<\/p>\n\n\n\n

Ruth Kennedy-Green
Associate Director \u2013 Retention<\/p>\n<\/div>\n<\/div>\n\n\n\n

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