Direct Mail Jobs & Careers

become a part of the Romax team

Careers at Romax

We are always looking for talented individuals to join our growing team so if you do not see the vacancy for you, feel free to send your CV and covering statement to


Trainee Data Processor

Romax, a supplier of Data Driven Communication to Business based in South East London is seeking the right candidate to join our growing Data Processing and Document Communication Team. This is an ideal position for someone with initiative, resourcefulness, a hunger to learn as well as an interest in computer technology and programming.

Romax are ambitious and renowned in our industry for integrity, quality and customer focus. We work with Blue Chip companies and many well-known brand names.

We are looking for a technology focused and ambitious candidate who can help increase our capacity in the data processing team. On offer is a great starting salary, a huge amount of training in lots of industry leading software and tools. Rapid career development opportunities exist for the right candidate.

The Role:

You will be given a deep understanding of the data driven communication industry that Romax operates in. Our Channels existing across the web, electronic communication and printed communication.

You will learn data cleaning and processing techniques using mail processing and programming software as well as bespoke script utilities.

While going through training you would be given daily tasks such as processing returned mail using Microsoft Access as well as producing printing plastic membership cards. You would be working to deadlines and you would learn how to manage your own workload.

Career opportunities

There are opportunities to become a full data processing operator, which could lead to data programming and document composition roles. This would be using various computer languages and creating scripts and functions to carry out processing requirements.

Who we want

This role would suit a 6th form/ college leaver or a recent graduate.

Romax would like a motivated individual who:

  • Is firstly interested in pursuing a career in technology and programming.
  • Willing to learn a variety of different software programmes that would include learning computer programming/scripting skills.
  • Is willing to learn on the job.
  • Proficient in using Microsoft Office programs (Word/Excel).
  • Takes ownership of their role and work.
  • Is a good communicator.
  • Is flexible and adaptable, reliable and honest.
  • Can demonstrate excellent attention to detail.
  • With initiative and willingness to ask questions.

Beneficial Experience

Experience in the following would be an advantage:

  • Programming of any sort e.g. Visual Basic, MySQL, JavaScript or any other web/desktop programming language.
  • Understanding of mail processing such as mail sortation, deduplication, suppression.
  • Mail processing software Cygnus, Gemma, SwiftSort, Bulk Mailer.
  • Document composition software: Adobe In-Design and Quadient/GMC Inspire.
  • Creating Microsoft Access databases.

For more information or to apply please contact Charlie Browning or 020 8293 8550


iGen 5 Operator

Romax are seeking an iGen Operator for 12 Month Parental Leave Cover, with a potential for longer. Romax are ambitious and renowned in our industry for integrity, quality and customer focus. We work with Blue Chip companies and many well-known brand names. 

Contract Start: January 2019 

Salary: £25-30k/annum 

This is an ideal position for an experienced iGen Operator.  

Romax utilises 2 x Xerox iGens  (1 x Xerox iGen 5 with Thick Stock Addon up to 530gsm / 610mic, 1 x  Xerox iGen 150) both with a EFI Fiery RIP, Xerox Mono Nuvera 157 as well as other kit.  

Required Experience 

  • Xerox Certified iGen 3/4/150/5 Operator. 
  • Experienced in maintenance, fault finding & resolution. 
  • Experienced in printing personalised variable data jobs. 
  • Experienced in using EFI Fiery RIP / Command Workstation 
  • Used a Xerox Nuvera 157, 4127 or other production mono print engine. 

Beneficial Experience / Things you could learn 


  • Ideally PC based but can be Mac. 
  • Strong skills in InDesign, Photoshop, Illustrator, Acrobat and Pitstop. 
  • Experience in working with data files and setting personalised documents. 
  • Experience in working with XMPie Desktop Version (InDesign plugin). 
  • Experience in producing print ready Variable PDF’s or Postscript files. 
  • Experience in imposing variable data print files for digital print. 


  • Knowledge and understanding of data files used for direct mail. 
  • Understanding (not necessarily experience) of the principles behind mail sorting data for postage discounts. 
  • Being able to instruct a data processor in how to prepare data for complex direct mail artwork setups. 

Personal Attributes 

  • Self-motivated. 
  • Able to work within a team and independently with little guidance. 
  • Reliable and honest. 
  • Ability to work under pressure and to tight deadlines. 
  • Ability to manage multiple tasks with frequent interruptions. 
  • Methodical, fast and accurate work rate. 
  • Attention to detail. 
  • Flexible & adaptable. 
  • Customer focused. 
  • Good communicator. 
  • Ability to learn and apply new skills. 
  • Physically fit (lifting boxes). 

For more information or to apply please contact Charlie Browning or 020 8293 8550


Telemarketing Executive /Telemarketer

Job Description:

Romax Marketing a Distribution, a Greenwich-based, direct mail and marketing services provider, is seeking a mature, competent, conscientious, efficient and trustworthy Telemarketing Executive /Telemarketer. Your role will be to qualify prospects, communicate the benefits of working with us to those prospects and create an interest in our services, with the aim to convert them to clients.

 Main Responsibilities of the Role:

 Contact key decision makers in targeted organisations by telephone to introduce Romax:

  • Schedule appointments for Senior Employees to meet prospective customers
  • Confirm customer information and keep the database accurate using our CRM system
  • Communicate respectfully and politely with prospects to understand their needs and demonstrate how Romax can help them.

Essential characteristics:

 Proven experience as a telemarketer or similar sales/customer service role:

  • Excellent verbal and written communication skills
  • Excellent telephone manner
  • Fluent in English
  • Tenacious and results-oriented
  • Resilient, patient and capable of winning over ‘busy’ clients.


This role could suit individuals seeking reduced working hours, the minimum is 25 per week: 9.30 am to 3 pm (including 30 minutes lunch break). Maximum hours of 37.5-hours per week from 9 am to 5.30 pm, with a 1-hour lunch break.

The Package:

  • Salary £24k plus commission (Permanent role)
  • 20 days paid annual leave plus bank holidays
  • Incremental accrued holidays.


  • Fruit & Coffee
  • Well connected with underground (North Greenwich – Zone 2)
  • Free parking

If you are interested in the role, please send a CV and brief covering email to Charlene Plows