January 30, 2013

Importance of data quality in direct marketing

The need for good quality data when carrying out effective direct marketing campaigns has been highlighted in a recent report.

The Direct Marketing Commission Annual Report reveals how over the last year, three-quarters of complaints made to the organisation were regarding data, privacy and quality issues.

The report states that over the year of April 2011 to May this year they have received numerous complaints from businesses who have outsourced their data from a supplier and found the data was inaccurate, out of date or was not their target market, having conducted their direct marketing campaign.

Commissioner, David Coupe gave advice to “check, check and check the source of the data used in the campaign.”

Your data is in safe hands with Romax

Romax carry out an exclusive 22-point data check on every campaign we send out to ensure accurate and reliable receipt of your campaigns. We also offer a full bureau of data services including suppression of gone aways, movers and deceased recipients – amongst many others. In addition to this we have a vast range of accreditations and memberships, including ISO 27001 accreditation in Data Security.

Call Romax now on 0845 644 1892 to discuss improving the quality and accuracy of your data.

January 24, 2013

Print Finisher Vacancy

Romax are pleased to announce a new vacancy for an experienced Print Finisher, as part of our on going business expansion. We are looking for an experienced individual to fill the following position:

Working hours: Two shifts on a 1 week rotation; 8.00 am – 5.00 pm & 11.00 am – 8.00 pm (45 hours per week, with half-hour paid daily break for lunch)

Salary: Competitive Salary, negotiable based on experience and fork lift truck license

Responsible to: The Production Manager

Annual Leave: 20 days plus Bank Holidays (22 days after 2 years service)

Benefits: Life Assurance (With immediate effect). Private Medical Insurance, Profit Share & Company Pension Fund (After Six months’ satisfactory service)


As an experience print finisher you will be working within the production environment and responsible for all aspects of the finishing process to ensure production output continually meets specified quality standards within the agreed timescales. A strong and proven background in print finishing and the ability to hit the ground running is essential, with a valid licence in reach and counter balance truck being desirable.


Please note the following points are not necessarily listed in priority.

• Work as part of a team and be responsible for own work

• Self supervision – should be able to complete all necessities independently, with some supervision where necessary

• In house training and support will be given where necessary

• Experience Machine Operator, list of machines: Duplo Guillotine 660, Duplo Cutter Crease/Slitter, Morgana UFO Folding Machine, Accufast FT Tabbing Machine, Foliant Mercury 400 SF, Foliant Gemini C400, Mitamax

• To have a good understanding of numeracy and measurements

• To be able to communicate, both internally and externally

• Upon full training by a competent person you should be able to use and change the guillotine blade when required

• Upon full training: Fork lift operation, daily maintenance and record keeping

• Liaise with carriers and couriers

• Be capable of using our in-house System

• Be capable of running additional production machines and equipment when required

• Take deliveries and assist with the despatch of work

• Picking, packing boxing & processing any fulfilment orders & making sure they are completed at a high standard

• Completing daily work sheets and working to set deadlines

• Ensure all mailsort bagging is tagged with the right service of postage and codes including cage cards

• General warehouse work including cleaning work stations daily, keeping warehouse tidy and in line with Health & Safety Regulations

• Assist Senior Supervisor and Production Supervisor with the training of new staff

• Read job sheets and follow instructions fully

• Set up jobs and get the job sheets signed off before commencing job

• Be responsible for self and other employees Health & Safety, well-being and to adhere and encouraging colleagues to adhere to Health & Safety Regulations at all times

• To check and maintain quality standards on all jobs by adhering to Production Guidelines

• Make sure all work produced through administration or any other related work is to the highest standards in order to maintain our professional status

• Ensure that all completed jobs are on a trolley accompanied by a trolley label (cage card)

• To be able to meet deadlines at all times

• To remove rubbish on a regular basis

• Ensure all overs are kept away on completion of each job

• Promote the company through fair dealings with colleagues and customers alike

• To complete any other job requests were necessary

• This position involves some lifting up to 30 Kilos.

All covering letters and CV’s for the attention of Marlene Clarke at jobs@romax.co.uk by 15th February 2013.

January 23, 2013

Charity Slide

January 23, 2013

Arts Slide

January 23, 2013

Bronze Award from Investors In People

Romax are proud to have been awarded the Bronze reward for our dedication to investing in our employees.

We have been recognised by Investors In People as meeting ‘The Standard’ for over 10 years and have been awarded the higher level Bronze reward for going ‘Beyond The Standard’ by demonstrating the additional support we give to our employees. At Romax we invest in our employees to ensure our clients always receive the best service.

We aim to continue our investment in our employees with the goal of achieving the Silver, and then Gold Standard by 2016!

The Investors In People Bronze award is the latest of many accreditations Romax have, others include:

  • Data Security – ISO27001
  • Quality Assurance – ISO9001
  • The Environment – ISO14001
  • British Printing Industries Federation (BPIF) Seal of Excellence

Call Romax now on 0845 6441 892 to speak to our expert client services team.

January 22, 2013


Units 2,

City Cross Business Park,

Salutation Road,



SE10 0AT

January 18, 2013

Expert advice from Romax

Romax do everything we can for our clients to deliver the most effective Direct Marketing possible, take a look at what Overseas Exhibition Services have to say about us.

‘Despite being a small business with limited marketing resources, we still undertake numerous direct marketing campaigns each year and have relied upon Romax to help us deliver these campaigns for the last four years.

My colleagues and I are more than satisfied with the level of service we have received over this period. The campaigns go out on time and as specified. Our emails and enquiries are quickly and efficiently dealt with, whilst Romax staff often point out oversights or make suggestions which help to improve the ROI of our campaigns.

Any suggestions or improvements that we make are given serious consideration by the Romax team, and we hope that we continue to improve our direct marketing performance with the help of Romax and their innovative ideas.’

romax_logo_tag_blueRomax Marketing & Distribution, a Greenwich-London based company, provides a wide range of services in Direct Marketing for B2B and B2CDirect Mail, Data Management, Printing, Discount Postage and Membership Communication Services and Consultancy. Contact us: hello@romax.co.uk +44 (0) 20 8293 8550

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January 8, 2013

Romax takes Gold – working on the Olympics!!

We are very proud to announce that the Mayor’s Team London Ambassadors have sent us a lovely testimonial for the hard work we did in sending out the recognition packs for the London 2012 Olympics!

In partnership with Verve Communications, Romax carried out all the design, print, postage and fulfilment for a recognition package for the Mayor’s Team London Ambassadors programme. This 8,000 strong army of volunteers supported the visitor welcome and experience during the London 2012 Olympic and Paralympic Games and we were responsible for ensuring that each Ambassador received a package to say thank you for their contribution during the Olympic Games. Thank you Romax!

Mayor’s Team London Ambassadors